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High electric bill complaints continue to grow
By: WJAC Web Staff and The Associated Press
HARRISBURG -- The number of complaints about unexpected and steep increases in electricity bills for customers across Pennsylvania continues to grow.
The Pennsylvania Public Utility Commission said it received 2,580 complaints from Jan. 1 through Friday. That's up from 750 less than two weeks ago. Spokeswoman Jennifer Kocher said the agency had received 235 complaints over the same period last year.
The utility commission and the state attorney general's office said they're looking into the complaints. They said it predominately affects people who signed variable-rate contracts with competitive electricity suppliers that then passed on wholesale prices driven up by cold weather.
The PUC doesn't regulate the suppliers' rates, but it does regulate their conduct and marketing practices. The attorney general's office is trying to determine if anyone's been overcharged.